I don’t believe in one-size-fits-all adjusting. Every claim tells a story, and I take the time to understand yours — because your property, your time, and your money deserve that level of attention. My team includes certified appraisers, expert estimators, licensed mold inspectors, and seasoned public adjusters who know how to get insurance companies to take notice. I don’t cut corners, and I don’t drag my feet. From preparing scope reports in Xactimate to using Matterport technology to document damage, I go in prepared — and I stay in the fight until it’s done.

Clients work directly with me and experienced professionals from day one, not a call center. Victoria Willis Public Adjuster is a family-run, woman-led business built on follow-through and honest communication — not empty promises. Whether I’m reviewing a denial, pushing back on a low settlement, or advocating for a complete rebuild, my clients trust me to be aggressive when it counts and clear every step of the way. That’s how I’ve recovered over $300 million in settlements — and that’s how I’ll continue to earn trust, one claim at a time.